FAQ
Product

  • What is thread count? And does it matter?

    Thread count refers to the number of horizontal and vertical threads woven in each square inch of material. Higher thread counts mean softer material, though thread counts that are too high can mean the fabric will be too heavy and won’t breathe.

    Knowing thread count does matter, especially when buying sheets and linens online because you’re able to gauge how soft the sheets are without seeing them in person. At Takasa, our thread counts are in the optimal range of 300 to ensure the softest, most luxurious feel without being too heavy or hot.

  • What is GOTS?

    GOTS stands for Global Organic Textile Standard. The Global Organic Textile Standard (GOTS) is recognised as the world's leading processing standard for textiles made from organic fibres. It defines high-level environmental criteria along the entire organic textiles supply chain and requires compliance with social criteria as well. The strict guidelines set out by GOTS ensure the welfare of the materials, the environment and the people involved in making our products.

     

    All of our products have gone through the rigorous process of being GOTS-certified so that our customers know they are getting a socially conscious product when choosing Takasa. It matters to us, and it matters to the environment and the creators of our products at every step of the supply chain. You can read more about GOTS at https://www.global-standard.org/.

     

    Below is just a sampling of the high standards required by GOTS:

    - Bleaches must be based on oxygen (no chlorine bleaching).
    - Prohibition of critical inputs such as toxic heavy metals, formaldehyde, aromatic solvents, functional nano particles, genetically modified organisms (GMO) and their enzymes.

    - Raw materials, intermediates, final textile products as well as accessories must meet stringent limits regarding unwanted residues.

    -Packaging material must not contain PVC. Paper or cardboard used in packaging material, hang tags, swing tags etc. must be recycled or certified according to FSC or PEFC.

    - Workers’ employment must be freely chosen.

    - No child labour.

    - Working conditions are safe and hygienic.

  • Why Takasa organic?

    In addition to being softer, hypoallergenic and more durable over time than conventional cotton, organic cotton is sustainable and better for the environment.

    These are just some of the benefits of organic cotton that you won’t typically find in conventional cotton:

    -  Organic cotton is handpicked, preserving the purity of the fibres.

    -  Ensures a safe working environment for the farmers and manufacturers.

    -  Made from natural seeds without pesticides and GMOs, making it safer for the skin.

    -  Free of pesticides, promoting healthy soil and crop rotation

    -  Reduced water waste in irrigation of crops.

    -  No use of heavy metals, chlorine or chemical dyes in processing, which can irritate allergies.

  • What is the difference between Takasa Warm + Luxurious (Sateen) and Takasa Cool + Crisp (Percale)?

    The technical difference between Takasa Warm + Luxurious sateen and Cool + Crisp percale is the way they are woven, and the functional difference is in the feel and warmth of the material.

    Percale has a weave of a traditional one-yarn-over and one-yarn-under grid, giving it a matte finish and a lightweight, breathable texture. High in durability, it gets more comfortable with every wash. The feel of percale is crisp and cool, making it ideal for warmer sleepers.

    Sateen sheets are woven using a one-yarn-under and three-yarn-over weave. This method exposes more thread surface and gives it a silky feel and sheen. The tighter weave on sateen gives it the feeling of satin (without the expense and fragile nature of satin). It’s also more heavyweight than percale, making it ideal for year-round comfort and warmth.

  • What are the sizes of Takasa sheets?

    All Takasa flat sheets have a 5 inch hem and all Takasa fitted sheets are extra deep at 17 inches. Specific dimensions listed below.

    Twin

    Flat Sheet

    178cm W x 284cm L (70” W x 112” L)

    Fitted Sheet

    99cm W x 190cm L x 43cm D (39” W x 75” L x 17” D)

    Full

    Flat Sheet

    234cm W x 284cm L (92” W x 112” L)

    Fitted Sheet

    137cm W x 190cm L x 43cm D (54” W x 75” L x 17” D)

    Queen

    Flat Sheet

    244cm W x 284cm L (96” W x 112” L)

    Fitted Sheet

    154cm W x 203cm L x 43cm D (60” W x 80” L x 17” D)

    King

    Flat Sheet

    284cm W x 284cm L (112” W x 112” L)

    Fitted Sheet

    193cm W x 203cm L x 43cm D (76” W x 80” L x 17” D)

    California King

    Flat Sheet

    279cm W x 284cm L (110” W x 112” L)

    Fitted Sheet

    183cm W x 213cm L x 43cm D (72” W x 84” L x 17” D)

  • What are the sizes of Takasa towels?

    Takasa Organic and Fairtrade Bath Towel

    70cm W x 140cm L (28” W  x 55” L)

    Takasa Organic and Fairtrade Bath Sheet

    90cm W x 180cm L (35” W  x 70” L)

    Takasa Organic and Fairtrade Hand Towel

    50cm W x 76cm L (20” W  x 30” L)

    Takasa Organic and Fairtrade Washcloth

    30cm W x 30cm L (12” W  x 12” L)

  • How do I wash and care for my new Takasa sheets and towels?

    Takasa products are made naturally and are best cared for naturally. For best results, we recommend washing using eco-safe detergents that are free of dyes and chemicals, and drying naturally in sunshine.

    Instructions for washing each of our items can be found on our product care page.

Orders & Returns

  • Where do you ship?

    Currently, we ship to Canada, United States and the United Kingdom.

  • How long will it take to get my order?

    Domestic orders (within Canada and US) shipped and delivered within 2-14 days. UK orders are shipped and delivered within 21 days.

  • Where is my order and how do I check the status?

    After you order, you will receive an email confirmation along with a link to check the status of your order. When your order ships, you will receive a shipping notification email containing a tracking number. If you do not receive these after ordering, you can email us at hello@takasa.co or call us at 1-866-2-TAKASA (1-866-282-5272) and we will assist you with your order tracking.

  • How do I cancel my order?

    Orders are packed and shipped within 48 hours of the order being placed, so please contact customer service at 1-866-2-TAKASA (1-866-282-5272) as soon as possible to see if the order can be cancelled. If an order has already shipped, you can email hello@takasa.co to initiate a return once you receive your item(s).

  • What is your return policy?

    In Canada and the US, we offer free returns within 60 days of delivery. For UK orders, returns can be made within 60 days of delivery with a return shipping charge applied. Simply email hello@takasa.co to initiate a return.